PRIVACY

Last updated: 1st March 2026. This policy explains how 1 Call Cabs collects, uses, stores, and protects your personal information when you use our website and services.

1. Information We Collect

We collect information you provide directly when you:

• Contact us (name, email, phone number, subject, and message)
• Book a vehicle (name, email, phone, vehicle choice, start and end dates/times, pickup and drop-off addresses, payment method, advance payment, and optional message)
• Create an account (name, email, phone, and password if you choose to sign up)
• Subscribe to communications (email address)

We also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, and pages visited, to improve our services and security.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings (self-drive, with-driver, and one-way rentals)
• Communicate with you about your reservation, quotes, and support requests
• Send booking confirmations and receipts via email or WhatsApp
• Improve our website, services, and customer experience
• Comply with legal obligations and protect against fraud

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only with:

• Service providers who assist our operations (e.g. payment processors, hosting) under strict confidentiality
• Law enforcement or authorities when required by law

4. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Data is stored and transmitted using industry-standard practices. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

5. Your Rights

Depending on applicable law, you may have the right to access, correct, or delete your personal data, or to withdraw consent. To exercise these rights or ask questions about this policy, contact us using the details on our Contact page or at the email/phone provided on this website.

6. Contact

For questions about this privacy policy or your personal data, contact us via our Contact page or at the email/phone provided on our website.